Cancellations & Missed Appointments
In the event that you are unable to keep your scheduled appointment, please contact me by email at least 24 hours prior to your appointment. If I do not hear from you within this time frame, you will be charged the full cost of your treatment. (If your cancellation is due to an emergency or illness please let me know and I am happy to assess each situation individually)
Please be advised appointments are booked and spaced strategically. If you arrive late for your appointment, the treatment will still end at the designated time with no adjustment to the fee.
Please be aware payment in full is due at the time of your treatment. I accept credit or debit cards, or email transfers. I will provide you with an electronic receipt that you can submit to your insurance company if you have extended health care benefits. I do not offer direct billing to your insurance company. I also do not accept MVA or WSIB claims.
Appointments and Pricing
30 minutes - $60.00 + HST
45 minutes - $77.00 + HST
60 minutes - $96.00 + HST
*Appointment times include relevant intake, assessment, discussion etc.
As community standards regarding masking have changed, my practice will move to a mask friendly policy. While I will no longer require clients to wear masks, they are still encouraged.
As your RMT, I am choosing to continue to wear a high quality mask. Our appointments together are long and in close proximity, so I feel very comfortable and confident making this decision. This choice also means that clients who still prefer to mask themselves, and/or be in a masked environment will feel comfortable and at ease.
I ask that you continue to monitor your health and wellness prior to your appointment. If you have any cold/flu-like symptoms please email me to rebook. If someone in your household is unwell, please be sure to wear a mask at the office. **If you arrive at the office unwell, you will be asked to reschedule and the missed appointment policy will apply.**
This mask policy is subject to change, and will return to a universal masking protocol if recommended by the community standard or Huron Perth Public Health
If you would like to purchase a gift certificate, please email me and include the following information:
1) The first and last name of the recipient, and if possible their email address- don't worry they won't hear from me until they book their appointment!
2) How long of a massage you would like to gift your loved one.
With this information, I will send you an invoice with the outstanding total. Once that invoice has been paid via email transfer I will email you a personalized pdf of your gift certificate that you can share!
**Please note that while gift certificates do not have an expiry date, they cannot be redeemed for cash value. No exceptions**
All ages, genders, and bodies are welcome.
Information collected via this website is limited to what I need to provide you with the best possible service available anywhere. It will not be sold, or rented to any individual, group, corporation or agency. Release of your information occurs only when I have your consent; or when it is required to deliver a requested service to you; or where I am required or permitted to do so by law.
INFORMATION AUTOMATICALLY COLLECTED
Like other websites, this one automatically gathers anonymous information about you such as your Internet address, the date and the time you visited my site, and the pages you viewed. This information is collected specifically to better understand how my website is being used and to improve its effectiveness.
EMAIL ADDRESS AND CONTACT INFORMATION
When you send me e-mail or when you request an appointment with me, I acquire your email address. I use your email address to acknowledge your appointment request and/or reply to your questions, and I may store your communication and my reply in order to provide you with a high level of client support. I may also use contact information collected on this website to contact and correspond with you regarding the services that you requested and other related services I may offer.
When you book appointments through my website, I collect and store information about you necessary to complete your booking and to ultimately provide you with the requested services.
As a Health Information Custodian (HIC) under Ontario's Personal Health Information Privacy Act (2004), I am bound by law and ethics to safeguard your privacy and the confidentiality of your personal information. It is absolutely not my practice to buy, sell or trade private information.
My responsibilities include:
Collect only the information that may be necessary for your care
Keep accurate and up-to-date records
Safeguard the medical records in my possession
Only when it is deemed necessary for your treatment, and with further written permission, will I contact other health care providers outside the clinic
Information may be shared with another health care provider (including any member of a regulated health profession under the Regulated Health Practioners Act) and organizations on a "need to know" basis only where required for your care (emergencies, serious safety issues, other RMTs in the clinic)
Disclose information to third parties only with your express consent, or when necessary for legal reasons
Retain and destroy records in accordance with the law
Your request for care implies consent for my collection, use and disclosure of your personal health information for purposes related to your care. As noted above, other purposes require your express consent.
Your rights include:
Understand the purposes for the collection, use and disclosure of your personal health information
Refuse or give consent to the collection, use, or disclosure of your personal health information, except where required by law
Withdraw or change your consent
Access to view your records
Request amendments to your records
Obtain copies of your records (please request the fees for this service).
Complain to the Office of the Information and Privacy Commissioner (OIPC) about a custodian's refusal to give you access to all or part of a health record
Make a complaint to the Information and Privacy Commissioner about any breach of your privacy